I want to bring you up to date on a few things happening over on this end, then recap the best ways to reach us when you need IT support. OPERATIONAL UPDATES NEW TEAM MEMBERS We’ve added two new members to the BDPNetworks Support Team: Ken LaForce and Nathan Finch. Both bring unique experience and [...]
12.31Happy New Year!
Greetings! Before the year finishes up, I just wanted to drop you a line regarding a few items: Microsoft Patches A few weeks ago, Microsoft released the largest set of patches in some time during their monthly “patch Tuesday.” About a week later, Microsoft issued a new critical patch to their Internet Explorer web browser. [...]
Next week, we’re launching our new service management system, called ConnectWise. ConnectWise represents another significant investment in time and money for us, and we think the benefits to our customers will be far-reaching: it’s yet another step in our quest to give you the best service possible. ConnectWise is a comprehensive, integrated system which will [...]
HP & Microsoft & BDPNetworks: Frontline Partnership We don’t resell hardware or software but chose to partner with Hewlett-Packard and Microsoft as a referral partner because we believe they offer best-of-breed hardware and software solutions for growing businesses. Here are some promotions all three of us would like you to know about: Time for Vista [...]
The past seven months have been really amazing for us; since moving into our new offices in Georgetown we have literally “rebooted” the company. We have made hundreds of infrastructure and process improvements, and have spent a lot of time & energy firming up our service offerings so we can bring you the best possible [...]