Towel-folding Robot (with video)

Folding a towel may seem easy to you, but it’s not easy to teach a robot how to do it: Bookmark It Hide Sites $$(‘div.d151′).each( function(e) { e.visualEffect(‘slide_up’,{duration:0.5}) });

Windows 7 – Finally ready for business?

Introduced nine years ago, Windows XP is ubiquitous in corporate environments but it’s creaky and showing its age. As hardware & networks have improved Windows XP has had new services “bolted on” to it over the years but it’s really time for a new client operating system. The introduction of Windows Vista was a mess [...]

FAKE ANTIVIRUS OUTRAGE!

For over a year we’ve been aware of an emerging security threat that targets (primarily) home PCs. But we’ve seen this security problem jump to corporate PCs as well. This threat is a serious problem as we’ve seen it show up in the field many times. This threat shows up in the form of ‘Fake’ [...]

AT&T 3G MicroCell – “our network sucks; can we use yours instead?”

AT&T in conjunction with Cisco has just announced the “MicroCell” – a miniature cell phone tower for your home or office.  If you suffer from poor reception (and what AT&T customer hasn’t had problems with service?) you can stick this on your Internet connection and use it instead of AT&Ts service for your phone calls.  [...]

75 percent of enterprises have been hit by multi-million dollar cyber attacks

Here’s an item about a new study which shows that seventy-five percent of all businesses suffered losses due to cyber attacks last year, resulting in an average loss of $2 million per incident! http://www.daniweb.com/news/story262199.html# It may not immediately sound like this applies to small business, but small businesses are often far less protected from these [...]

That mysterious ‘J’ in Outlook…

Ever wondered why some messages (mainly from me) seem to be signed with the letter ‘J’ every few sentences?  Wonder no more – Microsoft has the answer.  It’s a smiley face which is mistranslated across systems.  I’ve been known to use more than a few smiley faces in my e-mails (it’s a habit I picked [...]

Program Notes

We’ve just completed a necessary round of infrastructure work on our monitoring & management systems. We’ve moved everything to a much faster, more reliable connection which will improve our management capabilities, speed up your access to the customer portal, and even improve the quality of phone calls. If you have any questions or notice any [...]

Swine Flu Preparations & Internet Explorer 8

Greetings – I hope everyone is enjoying the weather! A couple of quick notes: Swine Flu imminent The World Health Organization has just raised their pandemic alert level to 5, meaning widespread Swine Flu is imminent.  The jury is still out on how serious of an illness this is, but there’s a very good chance [...]

What exactly is ‘monitoring’ and why do you need it?

IT service competition in Seattle is intense.  In order to better compete, nearly every IT service & support firm has thrown the word ‘monitoring’ on their website without really explaining what it’s for or why you want it. Network monitoring was once the domain of only companies who purchased expensive monitoring solutions (like us) but [...]

Happy New Year!

Greetings! Before the year finishes up, I just wanted to drop you a line regarding a few items: Microsoft Patches A few weeks ago, Microsoft released the largest set of patches in some time during their monthly “patch Tuesday.”  About a week later, Microsoft issued a new critical patch to their Internet Explorer web browser.  [...]